Privacy Policy

1. Introduction

Celebria is committed to protecting your privacy and ensuring that your personal information is collected and processed lawfully in accordance with the Protection of Personal Information Act (POPIA) and, where applicable, the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect and process the following personal information:

• Full name
• Email address
• Phone number (if provided)
• Account login credentials (securely stored)
• Event registration and ticket information
• Payment transaction references (processed via secure third-party payment providers)
• IP address and basic device/browser information for security purposes

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Facilitate event registrations and ticket purchases
• Communicate important event updates
• Process payments securely
• Prevent fraud and ensure platform security
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process personal information based on:

• Contractual necessity (to provide event and ticketing services)
• Legal obligations (such as financial recordkeeping requirements)
• Legitimate interests (platform security and fraud prevention)
• Consent (where applicable)

5. Cookies and Authentication

Celebria uses an authentication cookie required for secure login and session management within our Blazor Server application. This cookie is essential for the platform to function and does not track users for marketing or analytics purposes. We do not use advertising, tracking, or third-party analytics cookies.

6. Sharing of Information

We do not sell your personal information. We may share limited data with:

• Secure payment providers for transaction processing
• Hosting providers for infrastructure services
• Legal authorities if required by law

All third-party service providers are required to protect your information.

7. Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal obligations. Financial records may be retained for the period required by applicable tax laws. Inactive accounts may be deleted or anonymized after a reasonable period of inactivity.

8. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request data portability where applicable

Requests can be submitted using the contact details below.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

10. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify affected users and relevant regulatory authorities as required by applicable law.

11. Cross-Border Transfers

Your information may be stored or processed on secure servers located outside your country of residence. Where applicable, we ensure appropriate safeguards are in place to protect your information.

12. Information Officer Contact

For privacy-related queries or data access requests, please contact:

Email: support@celebria.com
Information Officer: Celebria CIO
Address: Sandton, South Africa

Last Updated: Friday, 20 February 2026